Privacy Policy

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This policy explains how London Power Flush Pro (“we”, “us”) uses personal information collected through this website.

What we collect

When you request a quote or contact us, we collect the details you provide: your name, phone number, email address, postcode, information about your heating system, any photos you upload and your message.

How we use it

We use your information only to respond to your enquiry, provide quotes, arrange and carry out work, and keep records we are required to keep. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.

Sharing

We don’t sell your data. We may share it with service providers who help us run the business (for example, our website form provider or email host), and with London Safe Gas only where you have asked for work that they carry out.

How long we keep it

Enquiries that don’t lead to work are deleted within 12 months. Customer records are kept for as long as needed for guarantees, legal and tax purposes.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Contact

For any privacy question, contact us by email at Omar@londonpowerflushpro.com or by phone on 07900 506147.